Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support businesses in United Kingdom.

Information Sharing and Disclosure

Pixel Valley Lab respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to safeguard it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal data inside our company.

Even with robust measures, no online transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. Under applicable laws, you may be entitled to view, amend, erase, or limit how your data is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate how the site performs.

You can manage cookie settings via your browser options. Note that turning off certain cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only Pixel Valley Lab and our site. We aren’t responsible for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.